VPN log in
Contact Service Desk
To connect to the eHealth VPN, you must have an eHealth account. Contact the Service Desk to register.
To access certain apps and supports, out of network providers will need to connect to the eHealth VPN. You can either connect with the DUO Mobile app or via a token device. If you’re using a token device, visit the step-by-step setup guide.
Follow these steps to get connected using DUO Mobile.
- Select the VPN client at the bottom right of your task bar.
- Use your Active Directory domain\username and password.
- The multi-factor authentication (MFA) will automatically be pushed to the DUO Mobile app.
- On your mobile device, select Approve in the DUO Mobile app.
If DUO Mobile app notifications are turned off, you’ll have to open the app to approve the log in.
To turn notifications ON for the DUO Mobile app on your phone
- iPhone: Settings > Notification > Duo Mobile > Allow Notification
- Android: Settings > Apps > Duo Mobile > Show Notification