Guest user support

These pages provide step-by-step guides and instructions to help you access and use eHealth's tools from outside the network. It includes help with things like VPN access, logging in, setting up security features, and managing your account so you can work safely and stay connected.

Find support with Outlook, including revision of privacy settings and shared calendars, on Microsoft’s learning page.

To connect to VPNs, you must have an eHealth account. To request an account, contact the Service Desk.

Phone: 1-888-316-7446

Email: servicedesk@ehealthsask.ca

Two providers looking at computer in pharmacy.

Microsoft Authenticator with TAP

Microsoft Authenticator is the most secure way to confirm who you are when you sign in. You need it to access webmail or Microsoft 365 web apps on a mobile phone, personal computer, or other device not managed by eHealth.

Guest account MFA set up

Learn how to set up multi-factor authentication for eHS guest accounts.

VPN log in

Learn how to log into the eHS VPN to access programs and services using your guest account.

VPN log in for token users

Learn how to log in to the eHS VPN using a token for access to programs and services using your guest account.

Encrypted and quarantined email notifications

Learn about our use of Exchange Online and encrypted emails (PDF).

Self-service password reset

Learn how to reset or unlock your account on your own whenever you need to.

PACS enterprise VPN installation and log in guide

Learn how to install Cisco AnyConnect VPN and configure PACS for enterprise users (PDF).

PACS radiology VPN installation and set up guide

Learn how to set up Cisco AnyConnect VPN and configure PACS for radiologists (PDF).