RMS
Referral Management Service
Connecting patients to the right specialist sooner is an important part of improving health care – and putting patients first – in Saskatchewan.
The Referral Management Service (RMS) supports more efficient referral and consultation processes by improving communication and co-ordination between care providers. It is one of several tools health care providers can use to connect patients to specialists.

With pooled referrals, your patients can be directed to the next available qualified specialist instead of waiting for one specific provider.
Pooled referrals support access to timely care by:
- allowing referrals to be considered based on your patient’s care needs
- considering available specialists’ workloads and patient lists
RMS helps participating specialties receive, review and manage referrals more consistently and efficiently.
About pooling referrals and RMS
In traditional referral processes, patients are often referred directly to a specific specialist. Because wait lists vary by specialist, patients with similar health concerns may wait different amounts of time before receiving care.
RMS helps participating specialties manage referrals more efficiently. Together, RMS and pooled referrals help reduce wait times and help your patients see a specialist sooner.
Pooled referrals help patients, providers and specialists access the information they need to support timely quality care. If another specialist is better suited to see a patient, referrals can be reassigned within the participating specialty group. The referring provider is notified when this happens.
Pooled referrals and referral tracking can help improve services, support system planning, and inform recruitment and retention across Saskatchewan.
Other referral and consult tools
Connects primary care providers with specialists to discuss complex non-urgent patient conditions.
Help ensure referral letters, consultation letters, and telephone consultations include the necessary information.
Creates referral letters automatically using information from a patient’s EMR.
Provides access to clinical pathways and information about health services available through the SHA.
Saskatchewan’s Specialist Directory helps you find information about surgeons and surgical wait times.
Outlines best practices and expectations for referring and consulting physicians.

