eHealth warns residents about health card text and call scam

eHealth Saskatchewan is warning residents about a scam regarding health cards.  

Text messages and phone calls claiming to be from eHealth Saskatchewan indicate Saskatchewan health cards are expired, outdated or require immediate replacement. People are asked to click a link to update their information and may be asked to pay a fee or provide personal information to maintain access to health care services, update their records, or renew their health card. 

There is no charge for a Saskatchewan health card. Any request for payment will indicate it is a scam. Do not click on any links or give out credit card information.     

The warning comes as Saskatchewan is entering a health card renewal season with renewal stickers starting to appear in the mail mid-September through the end of October.  

Here’s what you need to know: 

• Most Saskatchewan health cards expire at the end of December 2026. 
• Health cards that do not expire December 2026 have an expiry date printed directly on the card. 
• Renewal stickers will be automatically mailed to eligible households starting mid-September.  
• eHealth will never contact residents by text message or call about health card renewal.  
• There is no charge to receive a health card or update your information.  

 How to spot a scam text or phone call 

A message or call is likely a scam if it: 

• includes an unofficial web address, which may closely resemble ehealthsask.ca  
• originates from an international or unusual phone number 
• claims to be from a “Health Card Service Centre” or other organization (real or fake) that does not manage Saskatchewan health cards 
• creates a sense of urgency by claiming you must act immediately to avoid losing health coverage  
• asks you to take action to “renew” your health card – health card stickers are automatically mailed to you 
• asks for payment, banking information or personal information over the phone or through a link  

We encourage you to remain vigilant and avoid clicking links or sharing personal information if you receive a suspicious message or phone call. 

The only action you may need to take 

If you’ve moved in the last three years or your family information has changed and you haven’t used ExpressAddress or updated the information with eHealth directly, update the information we have on file so your renewal package can be mailed to the correct address. 

• Online at ehealthsask.ca (the fastest option) 
• Through ExpressAddress 
• In person at 1901 Scarth Street in Regina 
• By calling 1-888-667-7551, the number on the back of your health card